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Frequently asked questions
Do you have questions about Ecopots, our products or the way they are being made? We have tried to answer the most asked questions here. Unfortunately given the dynamics of it, it is in English only. Do you not find your question or answer here, please send it to us.
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Are Ecopots for indoor or outdoor use?Both! Our larger pots come with a plug in the bottom for drainage, so if you are planning to use one of those pots indoors, we recommend using it with a saucer. Apart from that, you can use Ecopots everywhere you want!
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What is different between Water reservoir and indoor water system?Ecopots with water reservoir is for both indoor and outdoor use. They are designed with a reservoir at the bottom of the pot which is separated by a disk with holes that prevents the roots of the plants from stagnating in excess water. The roots will get the amount of water they need through capillary force. Ecopots Indoor water system as the product name suggests, is for indoor use. With this system, the plug should not be removed unless in combination with a saucer. The plant gets its water through the wick which absorbs water from the spout. Note that both systems can not be combined.
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Do all Ecopots have a rubber plug in the bottom?Yes, except for the mini Ecopots, most Ecopots come with plugs., so you can use them for both indoors and outdoors. We advice to remove the plug for both indoor use (with a saucer) and outdoor use to enable excess water to drain. By outdoor use the rubber plug should always be removed in winter to prevent damage by frost.
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Where can I buy Ecopots?Ecopots are being sold world-wide in a wide range of countries. Many of the stores where Ecopots are being sold can be found on our store locator, but unfortunately not all. Also, more and more online stores, including our own online store, are selling Ecopots, so this may also be a good option. Can’t find a (online or physical) store near you? Drop us a message and we’ll see if we can help you!
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How do I best pot a plant?Potting a plant has never been so easy! No nasty rims to scratch your hands or to make a mess out of this seemingly simple task (you know what we mean, potting soil all over the place…). However, before you start pouring the potting soil in, make sure you add a granulate (this can also be shards of for instance terra cotta pots) or hydro drains in the bottom (say approx. 1/3 of the pot). Oh, and if you’re planning on using the pot outdoors, don’t forget to remove the plug fist! When the granulate is in place pour in some potting soil, then place our plant, top it off with potting soil and firmly press. Add water and some sweet words to the plant and you’re done. Using the flower pot indoors? Don’t forget to use a saucer when your pot has a rubber plug in the bottom.
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What are Ecopots made from?Ecopots are made from recycled plastics. Single use plastic is more and more getting a global problem polluting the world’s oceans. One way to deal with this is to find a good way of reusing those plastics, as we do with our pots (we use up to 80% of recycled plastics for our pots). But even more important; we all have the responsibility to prevent plastics turning into waste all together. That’s why Ecopots are timeless in design and colours (you won’t find trendy and funky colours and shapes with us) and have a life span of over 10 years. Because we believe the most durable products are those you don’t want to have to replace every year or so down to breakage or changing trends.
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Are Ecopots recyclable?Of course they are! Did you know Ecopots are actually made from recycled plastics (up to 80%, the highest percentage in market today)? But you don’t have to think at recycling Ecopots just yet, with a lifespan of over 10 years they will last and last. But, rest assure, when they finally reach the end of their life cycle, they can be fully recycled.
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Where are Ecopots produced?Our flower pots and planters are being made in Asia, where we have our own production facilities. The main reason for this is that all Ecopots feature a distinctive, handmade finish which would be impossible to do cost effective when produced in for instance Europe or the USA.
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Why are Ecopots more expensive than other plastic flower pots?There are a lot of plastic flower pots and planters available in market today and even some of them are also using recycled plastics. However, no other pots use the same amount and quality of recycled plastics as we do and also all Ecopots feature a distinctive, handmade finish which gives the pots a unique look and feel. Our flower pots and planters are the closest to pots made from concrete or natural stone, but with all the advantages of plastics flower pots like durability, lightness and frost resistance. Ecopots simply put is a quality product with a sustainable edge and in no way it can’t be compared with cheap plastic pots which flood many markets today.
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What is the normal response time on my question?If you send your question to support@ecopots.eu we will usually respond as soon as possible, but at maximum within 48 hours (weekdays).
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How do I prepare/ use my Ecopots Venice?Using your Venice is very simple! First you remove the screw so that the pot itself can be removed from the saucer. Then you add your potting soil to the pot, press it very well and water it in the saucer/ bottom part. The plant will suck the water it needs. You can also place the Venice outside, it will work as perfectly, just check every now and then to see if there is still water in the saucer, that's it!
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Are Ecopots food-safe for growing fruits and herbs?Yes, Ecopots are safe for growing fruits and herbs. Ecopots are made of recycled materials, and they are free of harmful substances that can leak into the soil and affect plant growth or human health. Ecopots are specially designed for use in horticulture and have been extensively tested to ensure their safety and durability. They are lightweight, UV-resistant and have a natural look that blends seamlessly into any garden or home environment.
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Are Ecopots 100% waterproof?Most of them are, but not all. Some flower pots and planters have a rubber plug in the bottom of the pot and, although it has a tight fit, it could leak some water. So we advise to always use a saucer when your flower pot has a rubber plug.
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Do I need a saucer with my Ecopots?When you have an Ecopots with a rubber plug in the bottom and you’re planning on using your flower pot for indoor use, we advise using a saucer with your flower pot. Although our pots are close to 100% leakproof, we can’t guarantee that absolutely no water will sip through and potentially mess up your lovely carpet or authentic wooden floor. So, for indoor use it’s best to use a saucer.
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Can I remove the plug in the bottom?Yes you can! Pots from our 2018 or earlier collection can be removed like described below. Pots from our 2019 and up collection have a screw plug which can be removed with a simple twist. You can tell from what collection your pot is by looking at the barcode: the last four digits represent month and year of production (so 0618 is June 2018). We advice to remove the plug for both indoor use (with a saucer) and outdoor use to enable excess water to drain. By outdoor use the rubber plug should always be removed in winter to prevent damage by frost.
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How do the plugs in Ecopots work?Plugs in Ecopots refer to the removable plastic or rubber stoppers that can be inserted into the drainage holes in the bottom of the pot. These plugs are useful for controlling the drainage of water from the pot. For outdoor use, it is recommended to remove the plugs from the pots drainage hole to prevent the pot from cracking in case of frost. For indoor use , it is recommended to keep the plug in the drainage hole as the Ecopots stays waterproof and do not let the water flow out of your Ecopots. We always advise to put a saucer under the Ecopots to protect the floor. From time to time you can remove the plug as it also helps to regulate the amount of water that reaches the plant's roots, preventing over-watering and ensuring that the soil remains moist but not waterlogged.
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Do I need to remove the plug in winter?Yes! In winter, we advice to remove the plug if you want to keep your pots outside. Frost may cause cracks and leaks if not taken out.
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How do I remove the plug from the bottom?Some of our flower pots and planters have a black rubber plug in the bottom of the pot. This plug can be removed for outside use, so excess water can drain away. To remove this plug, take a blunt object (like a flat screwdriver) and a hammer. Place the pot bottom side up on a solid, flat surface, then place the blunt object onto the plug and give it a good whack with the hammer. The plug fits pretty solid, so don’t be shy, and it should come out. Don’t throw away the plug, you may want to use it again in the future! We advice to remove the plug for both indoor use (with a saucer) and outdoor use to enable excess water to drain. By outdoor use the rubber plug should always be removed in winter to prevent damage by frost.
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Can my Berlin Growtable or Berlin Tower rust?The Ecopots Berlin Grow Table is made of galvanized steel which has been powder coated to make it more durable and resistant to rust. To prolong the life of the table and prevent rust, it is recommended to keep it dry and clean, and avoid exposing it to prolonged periods of moisture or harsh weather condition for instance high salinity from the sea for people living at the coast. We advise to take the Ecopots Berlin Grow Table and Tower inside during wintertimes
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Are Ecopots frost resistant?Yes, Ecopots are frost-resistant. They are designed to withstand extreme weather conditions, including freezing temperatures. Ecopots are made from high-quality recycled materials which are durable and able to withstand the effects of frost, without cracking or deteriorating. So there is no worries if the plug is removed during the cold weather, so any excess water at the bottom can flow and won't cause freezing and cracking.
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Are Ecopots wheels rustproof?Yes, all the wheels we use are made of stainless steel, which makes them resistant to rust and corrosion.
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